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Customer Service

Wholesale Inquiries
Ecofashions welcomes inquiries from retailers. In order to fulfill your request please send an email towholesale@ecofashionssf.com email with the following:

  • Your Name
  • Business/Store Name
  • Address
  • Phone Number
  • A valid state tax ID #

Upon receiving your information, we will send you a wholesale price list.

Payment & Shipping
Prices are subject to change. We use PayPal for payment & USPS or FedEx for delivery. Some items may require up to 30 days for delivery. We will notify you if this is the case.

Product
Each purse is handmade and no single item is identical. All purses and totes will have different patterns & combinations. Some candy is only produced for a promotional period and wrapper availability is limited. We reserve the right to cancel your order, upon notification, if we are unable to secure your order due to the candy wrappers limited availability.

Returns
Returns within 30 calendar days of receipt of product are eligible for a product exchange or store credit. All returns must be post-marked within 30 calendar days of receipt, or they will not be accepted for exchange or credit. Merchandise must be un-worn and in the same condition as purchased. We will not accept the return of damaged or worn merchandise.

You must request a return or exchange via email at returns@ecofashionssf.com prior to mailing a product to us for exchange or credit. Please include the reason for your return in your email request.

We will reply within 24 hours & provide you with an address where you can ship your returned items.

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